Software International (SI)

supplies technical talent to Fortune 100/500/1000 companies in Canada/US. We currently have a long term contract with our IT consulting client that is working with their large client on a move to cloud CCaS from on-prem with AWS Connect.

Role(s) Required

AWS Connect Developer

Location

Remote (Canada/US)

Required Start Date

ASAP

Required End Date

6 months + renew

Type

Contract

Total Hours Approved Per Role

40h/week

Rate

Open based on expectations but target rate is $75-95/hr C2C

End Client Location

US/Canada

AWS Connect Developer

- Experience in developing Amazon Connect contact flows using Dynamo DB, Lex Bots, API Gateway required. - Must have experience in with designing and implementing call routing using routing profiles, queues, call backs, emergency messages, hours of operations, holiday routing with dynamic messaging - Must have strong programming skills in Python, Node.js, Java Lambda. - Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis preferred. - Must have strong programming skills in Python or Node.js or Java over AWS Lambda API's. - Experience with development and version control tools like Eclipse IDE, GIT, GitHub, TFS etc. is required. - Experience with CI/CD pipelines using Go CD, Terraform and Cloud Formation. - Should have good communication and analytical skills with ability to coordinate development with onshore/offshore developers as well as Line of Business customers. - Strong debugging, troubleshooting, and problem-solving skills required. - AWS certification preferred. - Prior Contact Center Experience with Genesys development is highly desired