RQ09848 - Sr. Software Developer - CRM

40 St. Claire Ave. West Toronto

On-site

Contract 5 months, possible extension

Responsibilities

- Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution - Hands-on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments - Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms - Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues - Documenting processes and technical designs and updating build books - Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy - Engaging with LRC and program staff to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process - Design and develop prototypes and proof of concepts - Document build books, working with LRC staff on actual implementation document performance measures of the new environments - Knowledge and experience to evaluate fit/gap analysis between high-level requirements and Oracle Siebel Public Sector capabilities - Research Oracle tools and techniques to inform / recommend improved design, functionality and/or performance - Develop unit testing scripts to confirm successful installation/configuration - Developing prototype integration framework to ensure the successful implementation using Open UI scripting, EAI, EIM, ETL web services and REST service - Develop build books, working with LRC staff on actual implementation; documenting performance measures of new environments - Plan and develop data migration and/or integration (ETL or web services) from other ministry solutions to the Siebel solution - Ensure compliance with I&IT and Communication standards and directives, (e.g.

AODA, digital design principles and web style guides) - Ensure designs are re-sizable / scalable for multiple screen platforms - Recommend development and support technologies that provide more efficient code management - Ensure web pages are AODA compliant and are compatible across multiple browser technologies - Develop testing scripts to ensure integrity during change - Define diagnostic methods to help incident management - Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration

Must haves

• Siebel Public Sector 8.x (10+ years) with 2+ year experience with Oracle Siebel 20.0 and above - Siebel EAI, EIM (10+ years) - Siebel data model (10+ years): Data model extension - Siebel Remote (10+ years): Docking Object, Siebel Anywhere - Siebel OpenUI (7+ years): PM/PR Scripting - Siebel Smart Scripts and Task Based UI (5+ years) - Siebel e-Services (10+ years) - Oracle BI Publisher Report - Oracle Service Cloud (OSC) - Java Enterprise Edition (J2EE), Java, JavaScript, jQuery, Jscript bootstrap framework, HTML 5, and CSS (5+ years) - REST web service (using JSON) (5+ yea