RemoteFulltime
Solutions Engineer (Technical Delivery & Support)
Humata HealthRemotePosted 30+ days ago
Share on
Role details

🔍 What we're looking for

. Humata Health is seeking a technically proficient and results-driven Solutions Engineer (Technical Delivery & Support) to join our Delivery team. In this role, you will be a key customer-facing technical contact, providing expert support and guidance to customer IT and EMR teams. You will own and manage critical technical integrations and systems, ensuring seamless delivery and ongoing support.

📍Location

: Remote - USA

✅ What you'll do

End-to-End Technical Integration Delivery

  • Lead

end-to-end design and deployment

of integrations involving: -

278R EDI transactions

(Healthcare Services Review Request for Review and Response) -

275 EDI document management workflows

for supporting documentation -

RESTful APIs

for synchronous data exchange with EHR, payer, and third-party systems -

File-based integrations

(e.g., SFTP transfers for batched document exchange) - Design, build, and optimize

data mapping schemas

between customer systems and Humata Health platforms, including: - EDI X12 to internal data models - 278R loops (2000E, 2010EA, 2010EB) to API payload formats - Mapping HL7 or custom EMR data structures to internal workflows - Manage

B2B VPN tunnels

, IP whitelisting, and security credential provisioning (SSL certificates, mutual TLS), ensuring secure and compliant data transmission.

Technical Troubleshooting & Quality Assurance

  • Perform

payload-level debugging

  • of JSON, XML, and EDI data using tools such as Postman, Insomnia, and EDI Notepad.
  • - Build

SQL scripts

for: - Data migration pre-validation and post-migration audits - Live data integrity checks across systems - Root cause analysis of data mismatches and failed transactions - Use

packet tracing

and

VPN diagnostic tools

  • (Wireshark, tcpdump) to debug connectivity issues.
  • - Develop

automated test scripts

for integration validation (e.g., Postman Collections with Newman CLI). - Monitor production data flows using internal tools and external monitors, with alerting configured for integration failure scenarios (timeouts, schema validation failures, etc.).

Technical Project Architecture & Documentation

  • Create and maintain

sequence diagrams

,

data flow diagrams

, and

API schema documentation

  • for all integrations.
  • - Document VPN configurations, encryption protocols, and authentication flows (e.g., OAuth 2.0, API key rotation).
  • - Define

error handling frameworks

across integrations, standardizing error response formats and retry logic.

Technical Advisory & Collaboration

  • Serve as the

technical SME

for customer IT teams, providing guidance on: - EMR system connectivity (Epic, Cerner, Athenahealth, etc.) - Data normalization for authorization workflows - PHI/PII encryption standards and HIPAA-compliant data handling - Actively contribute to

product feedback loops

  • , identifying enhancements to APIs, integration tooling, and internal debugging utilities.
  • - Collaborate with

engineering teams

to design reusable integration frameworks and middleware components (e.g., Mirth Connect channels).

⭐️What you'll need to be successful in this role

-

Bachelor’s degree

in Computer Science, Software Engineering, Information Systems, or equivalent technical field. -

5–7+ years of hands-on integration engineering

  • , with direct ownership of EDI and API implementations in a healthcare environment.
  • - Deep expertise with

EDI X12 standards

: - Specifically

278R transactions

: Service Type Codes, Request/Response data flow, segment looping -

275 Attachments

for clinical documentation exchange - Advanced

SQL

  • proficiency (CTEs, window functions, ETL data validation workflows).
  • - Hands-on experience with

interface engines

(strong preference for

Mirth Connect

  • or comparable platforms).
  • - Expert with

REST API protocols

  • , including: - Authentication methods (OAuth2,
  • Basic Auth, API keys) - API schema validation (JSON Schema, XML Schema Definition - XSD) - Rate limiting, pagination, and error handling best practices -
  • Strong familiarity with

healthcare IT systems

: - EMRs like Epic (Interconnect API), Cerner, Athenahealth - Revenue cycle systems, prior authorization systems - Proficient in configuring and troubleshooting

B2B VPNs

  • , SSL certificates, mutual TLS, and data encryption protocols (AES-256, SHA-256 hashing).
  • - Experience with

network troubleshooting tools

  • (e.g., Wireshark, OpenVPN, tcpdump).
  • - Solid understanding of

HIPAA

,

HITRUST

  • , and data privacy/security compliance frameworks.
  • - Comfortable with

automation tools

  • for API testing and monitoring (e.g., Postman, Newman, Swagger Inspector).
  • - Experience with

healthcare prior authorization workflows

  • , utilization management, and revenue cycle operations.
  • - Experience building or working with

event-driven architectures

  • (e.g., webhook-based notifications, Kafka).
  • - Familiarity with

PowerBI

,

Looker

  • , or equivalent tools for integration health monitoring and reporting.
  • - Contributions to technical enablement: reusable Postman collections, internal knowledge bases, data mapping templates.
  • - Ability to mentor junior technical implementation specialists.
  • - Willingness to travel to customer sites as required (up to 25%).

🚀 Why Join Humata Health?

-

Impactful Work

Contribute to innovative solutions that improve healthcare efficiency and patient outcomes -

Remote Flexibility

Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL -

Competitive Compensation

Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles -

Comprehensive Benefits

Full benefits package including unlimited PTO and 401k program with employer match -

Growth Opportunities

Advance your career in a fast-paced, high-impact environment with ample professional development -

Inclusive Culture

Join a diverse workplace where your ideas and contributions are valued -

Pay Transparency

Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions. Our salary ranges are based on competitive pay for our company’s size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits.

Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity. - *Humata Health is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.* - Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.

Skills

OAuthSQLKafka

Details

Workplace

Remote

Source

Ashby

Country

United States

Date posted

Aug 31, 2026

Disclaimer: Applyn curates publicly available job information for discovery only. We are not an employer, recruiter, agency, or representative of the organizations shown in these listings. Always verify role details and application steps on the employer's official site.