Vice President of Engineering

Company

Neuron7.ai

Location

US -Remote

About Neuron7.ai

Neuron7.ai is a leading

Service Resolution Intelligence

platform leveraging

AI and GenAI

to transform enterprise service operations. We help global enterprises improve resolution speed, reduce operational costs, and enhance customer experience through intelligent automation and AI-driven insights. Role Overview We are looking for a seasoned

VP of Engineering

to lead and scale our global engineering organization. This leader will be responsible for driving the technology vision, building high-performing teams, and delivering scalable, enterprise-grade AI products. The role requires deep expertise in

AI/GenAI systems, distributed architecture, and enterprise SaaS platforms

.

Key Responsibilities

• Define and execute the

engineering strategy and technology roadmap

• aligned with business goals -
• Build, lead, and scale

high-performing global engineering teams

• Drive architecture and delivery of

AI/GenAI platforms (LLMs, RAG, NLP, agentic systems)

- Ensure scalability, reliability, and performance of enterprise SaaS products - Partner closely with Product, Sales, and Customer teams to deliver customer-centric solutions - Establish best practices in

software development, DevOps, and quality engineering

• Lead hiring, mentoring, and leadership development across engineering teams - Drive innovation in

AI, data platforms, and cloud infrastructure

• Manage budgets, planning, and execution for engineering initiatives

Required Qualifications

• 15+ years of experience in

software engineering

, with 5+ years in senior leadership roles - Proven experience leading

engineering teams in high-growth SaaS or AI companies

• -
• Strong expertise in

distributed systems, cloud platforms (AWS/Azure/GCP), and microservices

• -
• Experience building and scaling

AI/GenAI systems (LLMs, RAG, NLP, search platforms)

• Track record of delivering

enterprise-grade products at scale

• -
• Strong leadership, communication, and stakeholder management skills

Preferred Qualifications

• -
• Experience in

Field Service, Customer Service, or enterprise operations domain

• Familiarity with

Salesforce, ServiceNow, or enterprise system integrations

• -
• Experience with

vector databases, embeddings, and AI evaluation frameworks

• Background in

data engineering, analytics, or search systems

Our Commitment to Diversity and Inclusion

Neuron7.ai http://neuron7.ai/

is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.

If you’re excited about using data to drive service intelligence and want to be part of a forward-thinking team, we’d love to hear from you!